Hyatt Place Dallas/Grapevine 2220 Grapevine Mills Circle West, Grapevine, TX, 76051
972.691.1199
Use code SERN to get our special rate.
We are empowering Owner Operators to become Owner Leaders in their organization. So goes the leader, so goes the culture.
Day 1: Capture Every Lead With WOW Customer Service: Owner Leaders will learn what their role is in helping their call handling team perform at the highest level, as well as the tools they need to provide their team to book more calls, WOW more customers, and make more money.
Day 2: Close Every Lead with The Highest Level of Field Service: Owner Leaders will learn what their role is in maximizing technician performance and retention. They will gain the tools they need to help their service technicians to go beyond checking boxes and fixing systems to exceeding customer expectations consistently.
As a result, you will be equipped to lead your team to massive business growth.
What you need to bring:User Cancellation Policy
Free Classes (Service Nation Alliance Members ONLY)
No fee if notified at least 10 business days prior to event.
$499 fee per registrant if notified less than 10 days prior to event, or if registrants don't attend.
Paid Classes
100% refund if notified at least 10 business days prior to event.
No refunds if canceled less than 10 days prior to event, or if registrants do not attend.
To cancel attendance for any training event, call 877-868-5902 or send an email to success@serviceroundtable.com with course title, start date, and registrant's names.