January 16-17, 2020 - Excelling as a Manager


Thursday January 16, 2020 9:00 AM CST
Friday January 17, 2020 4:30 PM CST


Service Nation Alliance Training Facility 
750 Canyon Dr.

About the Instructors

John and Vicki
With more than 70 years of teaching and business experience between them, John and Vicki LaPlant are two of the most respected and sought-after trainers and business consultants in the HVAC and Plumbing industry today.

Hotel Recommendations

Hyatt Place Dallas/Grapevine  2220 Grapevine Mills Circle West, Grapevine, TX, 76051

Use code
SERN to get our special rate.


Service Nation, Inc. 

January 16-17, 2020 - Excelling as a Manager

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Hotel Reservations

  • Hotel & Airline reservations should be booked through your company (if applicable).

    The Hyatt Place Dallas/Grapevine (less than 5 miles from our office) will now offer all Service Nation members a great rate on their stay.

    Hyatt Place Dallas/Grapevine offers complimentary shuttle service to and from the hotel to the airport, and to Service Nation trainings. Use code SERN to get our special rate.

    Parking at Service Nation Alliance is free of charge. Registration closes one week before training depending on availability.

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Guest Information

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Service Nation Class Cancellation Policy

  • On occasion, due to unforseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.

    One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, SNA reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.

    In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.
$ 9,999.99


*Payment Details

Payment Summary

Name Type Quantity Fee Discount Total
Total $20.00
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