The Service Roundtable provides information and material to the contractor community as a public service. This information may include notes and handouts from speeches given by Service Roundtable employees and members, material prepared pro bono by the Service Roundtable for industry groups, and material generated by others who wish to make it widely available to the contractor community. Left click on the links below to view the usage notes and to download the file.

Please email us at freebies@serviceroundtable.com if you have information you would like to post on this site.

173 Simple Ways to Get and Keep Customers (15) - 6 Measurements To Keep You Focused On Customer Retention	173 Simple Ways to Get and Keep Customers (17) - 12 Service Agreement Tips	173 Simple Ways to Get and Keep Customers (18) - Close
173 Simple Ways to Get and Keep Customers (01) - Introduction	173 Simple Ways to Get and Keep Customers (02) - 20 Low Cost Ways To Get Customers	173 Simple Ways to Get and Keep Customers (03) - 21 Free Marketing Ideas
173 Simple Ways to Get and Keep Customers (05) - 8 Ways to Boost Average Tickets	173 Simple Ways to Get and Keep Customers (06) - 9 Ways to Generate More Referrals	173 Simple Ways to Get and Keep Customers (10) - 7 Ways to be Easy to Do Business With
173 Simple Ways to Get and Keep Customers (12) - 12 Ways to Build Memorability	173 Simple Ways to Get and Keep Customers (16) - 3 Tips For Handling Complaints	173 Simple Ways to Get and Keep Customers (09) - 13 Retention Steps to Take At Once
173 Simple Ways to Get and Keep Customers (13) - 8 Ways to Build Loyalty	173 Simple Ways to Get and Keep Customers (11) - 4 Unusual Ways to Keep Customers	173 Simple Ways to Get and Keep Customers (14) - 11 Newsletter Tips
173 Simple Ways to Get and Keep Customers (04) - 25 Off The Wall Ways To Get Customers	173 Simple Ways to Get and Keep Customers (07) - 9 Simple Promotions	173 Simple Ways to Get and Keep Customers (08) - 5 Ways to Exploit Environmental Hysteria
Profit Tips by Lee Rosenberg: Presentation at Johnson Supply Convention	Charlie Greer’s Slacker’s Guide to HVAC Sales - High Pressure Doesn’t Work	Order Form for Service Roundtable netMarketing -- Members SAVE $200!!
Take Safety To New Heights Seminar Presented at HVAC Comfortech 2007 By Matt Prazenka and Valerie Stakes	Recruiting For Riches Presented at HVAC Comfortech 2007 by Drew Cameron	Retirement: How to Make Succession Work Presented at HVAC Comfortech 2007 by Ron Collier
10 Tips For Developing a Succession Plan Presented at HVAC Comfortech by Ron Collier	Frank Blau's Business of Contracting Seminar Presented by Michael Bohinc @ HVAC Comfortech 2007	Podcast on Variations to Traditional Advertising
Podcast on How to Keep Your Customers Out of the Yellow Pages	Podcast on How to Build a Press Kit	Audio Forward to Ron Smith's Book... HVAC Spells Wealth
Training To Turbocharge Your Technicians	Comfortech RoadShow Registration Form	What Are You Worth?
The Value of NATE Certification	The Valve of NATE Certification	NATE Golden Toolbox Award
Drew Cameron's Super Colossal Sales Performance Enhancement Presentation	Charlie Greer Closes The Sale	Service Crusaders
Brandon Jacob's Building Value To Power Your Exit Strategy Presentation From HVAC Comfortech	David Heimer & Steve Saunders: Implementing Business Software -- Comfortech 2006	The Impoverished Craftsman Audio File
Summer Polo Promo	The Most Valuable Six Square Inches In The House	Matt Michel's JPMorgan HVAC Conference Presentation
Thinking (and Selling) Outside The Box Seminar Series	Quality Home Comfort Awards Guidelines	Mail Delivery Problems
Don't Quit Computer Wallpaper	Plumber’s Recommended Tool List	Antique Watrous Toilet Catalog Cut
Vital Learning Experiences Lifestyle Selling Presentation	Matt Prazenka's Planning For Succession And Creating An Exit Strategy Presentation	Jethro & the Assistant A.G. - Adobe PDF Version
Jethro and the Assistant A.G. - Microsoft Reader Version for Pocket PCs	EPA Energy Star Savings Tool Calculator	NATE PSA - Keep Air Conditioning Bills Low
NATE Flyer	NATE Technician Press Release	Get Your Company Listed On The NATE Website
15 Reasons To Join The Service Roundtable	EPA Energy Star Home Sealing Brochure	Business Closure Rates For Plumbing & HVAC Contracting Companies
How Much To Charge for Equipment?	Simple Inventory Re-Stock Sheet - PDF Version	EPA Energy Star Duct Sealing Brochure
A Contractor's Christmas - Website Traffic Builder	Thanksgiving Pot-O-Plenty	Elite Software Order Form
Mack Heaton's Comfortech Pricing For Profits Presentation	Operating Expense Budget Worksheet	The Great Service Roundtable T-Shirt Mortar
Value Point Calculator	How To Screw Up Your Truck	HVAC Benchmarks
Pre Flight Checklist - Freebie	Get Comanche Marketing On Your PDA	McCart Servant Leader Award
Tom McCart Receives the Service Roundtable’s Servant Leader Award	Service Budget Spreadsheet -- HTML version	Fax Enrollment Form
Lee Rosenberg's 100 Simple Business Practices	15 Mobile Marketing Tips	Truckvolution
Plumbing - Recruiting Brochure	Movin MP3 File For Company Desktop Video	HVAC Comfortech 2003 Audio Recordings
What Is The Service Roundtable	Why Join The Service Roundtable?	Drew Cameron's "Show Me the Money!" HVAC Comfortech 2003 Notes
Drew Cameron's "Quit Quoting & Start Selling" Presentation Notes From HVAC Comfortech 2002	Steve Saunders Comfortech 2003 Notes on Building an Effective Team	Matt Michel Comfortech 2003 Notes on Building a More Profitable Service Business
Roots In Sewer Pipe	NATE Certified Technician Competition Finalists Letter - Color Version	NATE Certified Technician Competition Finalists Letter
Air Conditioning Contractor's Creed - PDF Version	Value Points vs. Total Sales Spreadsheet.	Sample Desktop Video
The Buford Chronicles - Volume II	The Buford Chronicles Volume I	Save 20% With Energy Star Consumer Audio File -- Courtesy of NATE
A/C Energy Tips Audio File -- Courtesy of NATE	Consumer Information For Technicians Audio File -- Courtesy of NATE	Around The House Audio Consumer Maintenance Tips -- Courtesy of ARI
2003 Business Outlook Survey	50 Comanche Marketing Tips	Still Not Flat Rate?
Comanche Marketing Handout	Service Roundtable Flier In Color For Emailing	Service Roundtable Flier In B&W For Printing
The Way - A Business Short Story	Ron Smith's Guide To Running An Effective Meeting	e-PHC Profit Report Lawyer Jokes
HVAC Industry Recruiting Brochure	Energy Markets In Transition Notes

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