Welcome Packet: Customer Feedback Form

Over the next few weeks, we'll be uploading some invaluable pieces to our Download Center under the 'Welcome Packet' heading.

This particular piece is a customer feedback form intended to be given to the customer during a service call and returned to the technician before he leaves. The standard letter size makes this easy to print in-office if you prefer not to send it off to a printer. If you’d like the customer to send these back to your office AFTER a call, make sure edit the text accordingly and include a postage-paid return envelope.

This 'Welcome Packet' is a collection of great pieces to hand out to your customers and will include things such as equipment stickers, brochures about your services and company, sales sheets, referral cards, customer feedback forms, and more. All of these pieces will be uploaded with 'Welcome Packet' in the title. Please search those terms if you need to find more pieces and be on the look out for future welcome packet uploads!

Not only do these pieces help customers get to know your business - they also add a level of professionalism to your service calls and ensure that you make a great first impression.

After the last piece has been uploaded, we'll compile everything into a folder and upload the entire bundle.

All of the pieces are easily editable and include instructions within the documents for saving and changing
colors to match your company's branding and themes. Make sure to replace the red box with your logo and edit all applicable text to your company's information. You will need Microsoft Publisher (or a compareable program such as LibreOffice) to view and edit these pieces.

If you have questions about this or other content in our Download Center, please email


Download Time:
2 minutes- 56k Modem
<1 minute- Cable/DSL Modem

NOTE: If you have trouble downloading a file, RIGHT click on download and choose Save Target As or Save File As.

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