About David Heimer
David Heimer is a recognized expert in the strategic use of information technology to improve business and workforce performance. In his capacity as Chief Operating Officer for Service Roundtable, David is responsible for business operations and technology deployments. Service Roundtable's innovative integration of email, content, and internet distribution garnered significant attention, leading to David's invitation to testify about the small business impact of email stratification before a California Senate Committee.
Prior to joining Service Roundtable, David served as Vice President of Products and Technology for Trinity Workplace Learning where his scope of responsibility included information technology, web development, content creation, accreditation systems, publishing, video products, computer-based training, and e-learning. During his tenure at Workplace Learning, David's teams distinguished themselves by winning many service, e-learning, and content awards including the prestigious "Telly," "International Videofuego," "Communicators," "Katie," and "Aegis." This unique offering of content and technology in an e-learning environment created multimillion dollar growth in Workplace Learning's portfolio.
David led the IT function at Air System Components for five years where he consolidated five disparate business and manufacturing systems into one integrated enterprise system, creating enormous cost savings and great manufacturing flexibility. He began his career in the IT department of Lennox International, where he rose through the ranks to manage database systems and end user support.
David earned a Master of Business Administration from Southern Methodist University and a Bachelor of Science in Computer Science from Texas Christian University.