ServiceRating.comOver time, one of the most powerful services offered by Service Roundtable™
will be the ServiceRating.com website. You include a reference to the site on
your invoices, including an incentive. As Service Roundtable™ expands to new service industries, consumers of
those companies will visit ServiceRating.com. When they do, they will learn of
the ratings for other industries. Then, they will come back to look for service
providers in other industries. The ServiceRating.com site provides consumers
with information about contractors in the way they like to buy. |
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When consumers visit the site, they rate your company, adding comments about
your service. Safeguards prevent competitors from spiking your ratings or you
from artificially boosting them. Initially, the website provides you with an
ongoing customer satisfaction tracking system. Long term, it offers much more.
Research study after research study has identified that consumers prefer to
find contractors by asking a friend or a neighbor. They turn to the yellow
pages as a last resort. ServiceRating.com is the next best thing to talking
with a friend or neighbor. It allows consumers to read the comments of other
consumers about their experience. Over the long term, as large numbers of
contractors are listed on the site, as Service Roundtable™
expands across industries, and as Internet usage rises with the diffusion of
always-on, high speed broadband service, ServiceRating.com could begin to
replace the yellow pages.