"The Service Roundtable has been a big part of our turn around.  I’ve received excellent info from members and have been directed to people that have also helped tremendously."

Jim Fox  Fox Plumbing Denver, CO

"It was only two years ago when I was at my wit's end, but I have turned my life around in every sense.  Take heed to my comment that I'm about to make... I am a better man for being in the company of so many of my peers on the Service Roundtable. This is the best investment ever made for the everyday running of a business."

John Quinn
Quinn's Plumbing, Heating, Cooling
Philadelphia, PA

"I have learned so much from the Service Roundtable.  I wish I would have known about this organization a year ago.  I would have saved me from many costly mistakes."

Lee Tran
Edison Heating and Cooling 
South Plainfield, NJ 

"I have found the Service Roundtable to be a terrific resource."

Lorraine Ball  roundpeg Indianapolis, IN

“You folks are the best -- what a wealth of information!  I received *exactly* the information I needed to make an intelligent, informed decision about my company`s move into jetting.  It`s one thing to talk to the manufacturers` salespeople, but it`s entirely a different matter when I can get information from the end users to compare real live experience with what the sales people are promising."

Ed O'Connell
O'Connell Plumbing
Fairfax, CA

"Residential Systems has a long track record of providing our dealers with outstanding support.  We see the Service Roundtable as another element in our dealer support efforts.  A large number of Trane and American Standard dealers are already members of the group and speak very highly of it.  It’s affordable by all of our dealers, and we see this as an opportunity to learn from one another and share best practices with the goal of raising the professionalism of our industry."

Dave Pannier, President of Trane/American Standard
From “The Air Conditioning, Heating, & Refrigeration News", January 9, 2006

"My final bill was $2000 to a customer for a repair. A competitor had charged a neighbor $800 for the same repair. After all the encouragement from my fellow Service Roundtable members and some homework help from Matt Michel, I adapted the Service Roundtable’s price complaint letter to my situation.

The customer has authorized me to charge his credit card for MORE than my final bill!!!

Is this a fluke? Or the POWER OF THE SERVICE ROUNDTABLE..."

James Coleman
The Metro Group
Chicago, IL

"Just wanted to drop you a note about the return our company has received from the Service Roundtable. First, our Service Coordinator uses the Task-o-matic to price repairs that are not found in our Repair Guide. What a fantastic, quick resource it is. Just this week we have used Ron Smith's "Help Wanted Ad for an Installer", and Jeff Marl's Employee ID Badges after being asked by one of our large commercial accounts to provide them to everyone entering their facility. It has been one of those things we have wanted to do for a period of time and have now done it. These are just a few of the items we have used very recently, and I can only imagine how much time and effort would have been required to find this information away from the Service Roundtable. Most of the ACCA Mix Group that I am a member of belongs to the Service Roundtable; I can't think of two better, low cost resources for members of this industry to participate in. We wish you and the rest of the staff continued success in all that you do."

Keith Davis
Davis Heating and Air Conditioning, Inc.
Cleveland, TN

"The Service Roundtable has made a very positive impact on my business success."

Betty McGonagle
Alpha Mechanical, Inc.
Levittown, PA

"With the Service Roundtable, I feel like the little brother that got his big brother to do his homework!"

James Coleman
The Metro Group
Chicago, IL

"I have learned more in the last year and half being a member of the Service Roundtable than anywhere else about the business of contracting."

John Quinn
Quinn's Plumbing Heating Cooling Inc.
Philadelphia, PA

"When my son started his own business, he joined the Service Roundtable. He learned more in a couple of weeks from the Service Roundtable than he could learn in a couple years otherwise."

Paul Turi
MT Master Plumber Plumbing & Heating, LLC
Manahawkin, NJ

"With all of the support and encouragement from everybody on the Roundtable, I wouldn't be where I am today. I have gone from operating in the red to breaking records. I am very grateful...Thanx."

Steve Nunes
Noon-Air Heating & A/C
Purvis, MS

"Keep up the great work - the content supplied by the Service Roundtable as well as the discussions by its members are still invaluable to our small company. I'm not alone!  And we're not quite so small anymore…"

Steve Fouts
United Home Comfort
Bowling Green, OH

"I actually hate computers, so online stuff has to excite me, like the Service Roundtable and Comanche Marketing."

Richard Bergen
Aircond Installations
Brandon, MB

"The Service Roundtable is a great resource for our industry."

Lynn Comstock
Comstock Air
Yuma, AZ

"I just sold my business, so am leaving. I would like to thank the Roundtable. I think it is a wonderful organization. I just do not have a need for it at this time.

You have a great thing going with the Roundtable. I have learned a lot in short time. It really changed the way I did business and increased my net profit.

I wish you and all Roundtable members the best."

Rodney Vike
Former Owner, Hi-Tech Air Conditioning & Heating
Forney, TX

"I have really gotten more for my money from the Service Roundtable than anything else that I know of. I have thrown away my recently paid for "cold call list" and started calling my existing customer base that currently is not signed up with a maintenance agreement. Today, I booked 5 calls. On the first, to my surprise, my tech brought back $345.00, plus a signed maintenance agreement."

Eric Hawkins
Hawkins Heating and Air Conditioning Inc.
Virginia Beach, VA

"The Service Roundtable offers an example of how the use of outside resources can improve the effectiveness of existing personnel. It offers HVAC and plumbing contractors a weekly stream of sales, marketing, and business tools delivered over the Internet for a ridiculously low price. Promote it to your dealers and the Service Roundtable will give your territory managers complimentary subscriptions. Armed with material from the Service Roundtable, a TM can transition from an order taker to a business consultant."

Supply House Times
July, 2003

"What is The Service Roundtable? Its an imaginative contractor assistance program offering a dizzying array of business tools geared to owners of PHC service firms who don’t have the time they need to implement business improvements.

Visit www.serviceroundtable.com. If you’re intrigued enough, you can sign up as a member for only $50 a month. Do that and you’ll gain access to an incredible amount of marketing materials, technician recruitment tools, consumer newsletters, seasonal press releases, HVAC clip art and much more eventually to include technician training tools now under development. Be sure to check out the Pricing Calculators for service rates and overtime rates. You’ll also gain access to an online community of fellow Service Roundtable members (participation is voluntary) for information exchanges.

The Service Roundtable is not an organization or association in any conventional sense. It doesn’t compete against Mr. Rooter, Contractors 2000, PSI, QSC or any other group of progressive PHC service organizations.

The Service Roundtable is an online resource center. Even if you belong to one of those other organizations with their fine programs, odds are good you’ll pick up a supplemental item or two from The Service Roundtable that you’ll find useful in your business. If you’re a service contractor who cant join those other groups due to territorial restrictions, The Service Roundtable offers the best alternative, and at a bargain price."

Jim Olsztynski
Editor-Publisher
e-PHC Profit Report

"The Service Roundtable is the world's largest and fastest growing private contractor group."

Plumbing & Mechanical Magazine
February, 2005

"While newspapers are an avenue of the past, I just tried something this winter that has shook up my business. I ran the "I Hate Mild Weather" ad in the local weekly newspapers. This ad was from the Service Roundtable and it works. It looks different from all the other typical ads and the picture draws attention.

The months of February and March have been the best I can remember in the last 10 years, maybe more. We have sold lots of furnaces, heat pumps all from this ad. I have people stop me on the street now and ask why I hate this great spring weather.

The ad is different and it draws attention. Most other contractors around are slow and scrambling for work.

Thanks goes to Matt and the Roundtable."

Jimmie Thom
ATEL Air
Williamsburg, Ontario

"I Love the Service Roundtable. It has given us so many ideas for our business, and the ideas work! We are trying to utilize as many as possible."

Holly Hopewell
Carolina Cooling & Plumbing, Inc.
Surfside Beach, SC

"Thanks for the Service Roundtable. We love it. Seriously...we loooove it."

Mike Littau
Air Factor
Tempe, AZ

"I have been a vendor and an exhibitor to the Service Roundtable for about 8 months now. I wanted to take a minute and drop you an email to share some of my experiences as part of your organization. At first, I admit that I did not understand the Roundtable concept. I wasn’t shy about sending emails to the founders in an attempt to get recognition for my company. Clearly, that was a mistake. What I’ve come to realize is that if I deliver a quality service to Roundtable members, the recognition will come. We began by providing our service to a single member and because of the power of your network, I provide service to more than 25 members today, with the list of prospects continuing to grow. All this without needing to “blast” self-serving, self-promoting emails. My advice to other vendors is to provide a good service and BE PATIENT. The clout of the Roundtable will find its way to you."

T.J. Levin
Central Messaging Answering Service

"The Service Roundtable has been such a great resource. Having a direct contact to contractors on the street is invaluable to us here in DC.

Chandler von Schrader
EPA ENERGY STAR - Home Improvement Program
Washington, DC

"The cost of your program is by far the best value I have ever received for my buck."

Denny Tappan
Marshall Oil Company
Skippack, PA

"I have to say that membership in the Service Roundtable is the smartest money I've ever spent. This really is an amazing group of people here, and I'm honored to be part of it. Thank you for all you do."

Bob Larson
Bob Larson Plumbing
Tacoma, WA

"I really enjoy and appreciate SR. Not only does it bring to the table a sounding board, lots of ideas, and a lot of help, it's FUN!"

Tom Maddox
Maddox Air Conditioning, Inc.
Tyler, TX

"The Service Roundtable has been of great value to me and to our company, we have a few people on it, and we constantly learn new things and get fresh ideas to old problems. It really is a great group!"

Charles H. Martin III CIE
Woodfin Heating INC
Mechanicsville, VA

"We are in awe of the information that flows through this site, (thanks Matt for your vision), and appreciate your input."

Byron L Thelander
Thelander Heating/Cooling Specialists
Onawa, IA

"We started a plumbing business in December of 2000. Somehow we came upon Service Roundtable, and, as your other testimonies indicate, it has opened up a whole new world of contacts, information, and support that is incalculable for someone in our position. Even with the effort we've put in, we realize now that we're far from doing everything we're supposed to be doing. Thanks to Service Roundtable for all the information. We work hard to succeed and believe ultimately that we will succeed."

Donald and Pam Koen
Koen Plumbing
Dallas, TX

"After being exposed to the Service Roundtable for a few short months, I am extremely impressed and in awe of the tremendous amount of material available to your members. Anyone wishing to grow their company or increase their profitability has everything they need at their fingertips once joining Service Roundtable. At $50 per month, the annual cost is lower than what some of the other contractor groups charge in a single month. And, you can quote me on that!"

Richard (Dick) Osgood
Mail Concepts, Inc.

"I especially appreciate the Service Roundtable and all you do with the organization. It has been a great investment of myself and our company.

You’re an asset to our industry and please keep up the good work."

Steven Long
Gastonia Sheet Metal
Gastonia, NC

"Love your stuff. Keep it coming. I've found it takes a lot to get this ship turned onto a different course. Every little bit helps turn the wheel. Thanks for all you do."

Bill Campbell
Campbell Comfort Systems, Inc.
Thorofare, NJ

"One of the many reasons we joined the Service Roundtable was to use the marketing ideas that you create for the members. Thanks for the Business Card Marketing ideas. As usual, you know how to respond to Service Roundtable member's needs. Last week I posted a request about this topic and WOW what a response."

Maddie Crawford
Jim's Heating & Cooling
Washington, MO

"To: Matt and everyone at The Service Roundtable,
Just finished reading some of the posts on "The Wall". Interesting. As the owner of a small HVAC company for over twenty years, I can tell you that a lack of effective marketing has been the greatest obstacle to becoming a larger, more profitable company. We joined the Service Roundtable only a few months ago and love it. The material there is exactly what we needed to move forward.

The material we've used so far has proven to be worth more than the annual investment. I'm actually excited by the results. And after twenty years, my getting excited is rare! (I'm glad I started young.) Almost everyone here can see our new potential and wants to contribute. Joining the SR was a great business decision.

But business is only a part of it. The rest is less tangible. Most of us small guys haven't found the time or even an opportunity to participate in groups made up of our peers. The choices available are few and usually not suitable. We have enough on our plate as it is.

So we do what we do alone. Sure, it's not necessarily a bad thing. After all, most of us are a little "different" anyway. We chose this gig partly because we like doing our own thing. But I think there's a penalty to be paid for our independence. It's not just lonely at the top, it's not profitable!

There's so much to be gained through sharing information and experiences with those in similar circumstances. A peer group, for lack of a better term, provides an opportunity to do so.

The service roundtable brings that peer group to my desktop. Wow. I mean it, this is huge! I now have the ability to plug into discussions with people who have similar histories, who do what I do, who struggle with very similar issues. Just knowing they're out there makes me feel warm and fuzzy all over.

Alright, I haven't felt warm and fuzzy since 1982, but you get my meaning. I'm not alone!!! So before I go all Oprah on you I'll just say Thank You.

Thank You for all the meaningful articles like "The Impoverished Craftsman" in today's Comanche Marketing piece. We can't be reminded too often of concepts like these. Your insights are right on.

Thank You for all the great marketing material. It's true that real success begins by embracing the right concepts - by shifting one's thought. But then we need resources, especially marketing resources. My opinion: The Service Roundtable has it. There is no more cost effective source of successful marketing strategies and materials for our industry - none. I've checked.

Thank You for all the thoughtful contributions to the Roundtable discussions. Lots of great stuff here. I was a little surprised to find a regular contributor who includes a Wayne Dyer quote in his tagline; I love it. I'm not alone!!! OK, I'll stop. But I hope you don't underestimate the value of the intangibles here. The sense of community built by this roundtable is for some of us, just what the doctor ordered.

Keep up the great work !"

Steve Fouts
United Home Comfort
Bowling Green, OH

"The Service Roundtable has a million great ideas for generating sales. How do you handle all the information on the Service Roundtable? Find one thing and get to work on it – now. Make your own good luck!"

Doc Garner
Central Heat & Air Co.
Cleveland, TN

"I have only been a member here for four days and my head is spinning with all of the new information… a lot of great stuff here. The concepts are excellent. I've been reading and downloading like mad."

Rick Wilson
Advanced Comfort Systems, LLC
Conowingo, Maryland

“With the great power of this group and all the ideas the members provide, I have become inundated with information and ideas.”

Jason Stom
Stom's Air Conditioning & Heating
Pearland, TX

"The Service Roundtable is a great relationship. There are so many great ideas."

Dennis McGee
Yellow Rose Building Services Inc.
Spring, TX

"I am a former member of one alliance for 5 years and another for 2 years. Almost everything available from other groups is available on the Service Roundtable for 50 bucks a month. It's really turned into a great source for people in need and I thank you for the entire industry."

Rodney Koop
Masingill Heating & Air
Dalton, GA

"Matt, what you and the Service Roundtable have done for my company is by far the most of any other contributor to Benson's except for my Mix group that has a longer history. Keep up the good work and thank you for all that you do.

We are having a great record breaking year in Tallahassee and although there are lots of contributing factors, the Service Roundtable and Matt Michel are both in there."

Benson Green
Benson's Heating & Air Conditioning,Inc.
Tallahassee, FL

"When I suggested to the sales staff that they quit waiting for the phone to ring and be proactive in their approach I thought I was going to have a full scale mutiny on my hands. However, a few days later, I found the staff using some of your recommendations. They were searching data bases, making phone calls, generating their own leads and making sales. Thanks for the support!

The Service Roundtable has provided a wealth of information that is used as a foundation of our marketing plan. If we don't use the examples as presented they often times serve as an impetus to get the creative juices flowing.

We find the Service Roundtable to be a great investment and pass along our positive experience to others whenever the opportunity arises."

Jim Johanneck
Air Mechanical Inc.
Ham Lake, MN

"Hi Matt,
I've never met you personally, but have followed you closely since I started getting Comanche Marketing. When I got the first e-mail describing the Service Roundtable, I immediately signed up for a full year---not because of the description of what you promised---but because of you. I didn't see outside of the box enough to see how you could deliver everything, but I did believe in you enough to know that it was possible.

I've attempted to read everything you have written or posted, and have encouraged my son, Mike, to do the same. I wish you and the Service Roundtable were on the scene 35 years ago when I started in the business, but am excited that Mike has got you in his corner now as he is running our 3rd generation business.

Even though I have retired from actively being in the business, (due to health reasons), there is not a day that goes by that I don't anticipate checking the postings that appear on the Service Roundtable.

The Service Roundtable has changed many lives of contractors and their employees. Thanks for dreaming so far outside of the box and providing that guidance for those of us that have been reluctant to do so.

I wish you continued success."

Tom Atchley
Oren Atchley
Ft. Smith, AR

"I've actually kicked around the idea of gifting several acquaintances with one month of Service Roundtable membership, as a way of introducing them to the tremendous content available.  I recall the hesitation I had when I first joined, not having an inkling of what the Service Roundtable was all about. Kudos to Steve Scott for getting me past that hesitation."

Pat Hurliman
Hurliman Heating & AC, Inc
Anaheim, CA

"The Service Roundtable’s contributions to our industry are valued and inspirational. Your web site is a great tool and a necessary part of our business."

Ken Goodrich
Yes! Air Conditioning
Las Vegas, NV

"The kind of thing that makes me appreciate the Service Roundtable is the information that just pops up that is valuable, not to mention all the in depth topics, and very complete answers to any question that I may have. So just wanted to say atta boy, great idea, and thank you to all that have been a part of the Service Roundtable. Your input and information has been worth the monthly fee many, MANY!, times over."

Bryan Tabor
Shoemaker Air Conditioning
Tulsa, OK

"I thought I would drop you a line and say thank you. I have been a member for a couple of months and have learned a lot. We have just implemented flat rate billing and this is a big change for us; we have been doing TM since I bought the company in 1982. For the past several years I have been trying to convince my service manager to go this way, after reading other view points on the matter and my service manager networking with some others in our field we are now on our way. I do get a chuckle on what others think of us in the oil business. I have learned much from your site, it seems when we are having a discussion on a topic up pops someone else with the same."

Ron Kukuchka
Ace-Robbins Oil & Propane
Tunkhannock, PA

"The Service Roundtable is the best program this industry has or is likely to ever see."

Bob Zahm
Huntington Heating & Cooling, Inc
Huntington, IN

"I have benefited greatly from the Service Roundtable and look forward to more."

Ray Wilson
Wilson's Midwest Refrigeration
Wyandotte, OK

"The Service Roundtable is a really priceless resource, in my humble opinion."

Doug Reed
Quality Plumbing of Omaha Inc.
Omaha, NE

"I have found Service Roundtable to be the single greatest investment I have made in any organization. From its business tools to the interaction with fellow members, no other organization has provided me so much. I am thankful for Service Roundtable and all its members. Not a day goes by that I don't gain from it.

This has been a great inspiration to me. I attended Comfortech in 2001 and Matt gave me some perspectives that helped saved my business.  He has continued with those perspectives through Service Roundtable.  Thank you for your work and tell other contractors that the biggest thing they could ever do to help themselves is to become members of the Service Roundtable"

Tony Key
Service Network Plumbing & Heating
Aurora, CO

"I'd like to sign up two young men starting their own business this year. With the advice and knowledge shared through the Service Roundtable (if applied) they will avoid getting the majority of their education from the University of Hard Knocks that most of us attended. Wish it had been around when we most needed guidance.

Although we sold our plumbing contracting business over 4 years ago, I still enjoy getting and learning from the Comanche newsletter. We still have another business, funny how good business principles apply to every business.

Matt is providing a priceless service for technician's who want and deserve more for their hard work. If all it took was hard work there'd be a lot of wealthy retired techs. Not so. Smart people learn from their mistakes, brilliant people learn from the mistakes of others.

Keep telling your readers about the mistakes others have made. Many techs are listening.

Many thanks,"

Kathy Salinas

"I am writing today to inform you about the tremendously positive impact that the Service Roundtable has had on my life and on my business... I have belonged to many “best practice” organizations in the past and have attended seminars by many “gurus” and needless to say, I thought I had seen it all before."

"What I have never seen was an organization providing over-the-top service to its members for such a minimal investment. In my case, Service Roundtable has created name recognition, value and financial profit for my company that I would have spent hundreds of thousands of dollars to accomplish..."

"The biggest benefit of membership however, is the quality of information and ideas that I am able to use and pass along to my clients. This in turn, has made them more profitable and successful and made me look a heck of a lot smarter than I actually am... Thanks to all of you at The Service Roundtable."

Joe Crisara
Big Time Inc.

“I have gotten more new residential customers in the past week than I had in the previous 6 months. I look forward to continuing to pick the brains of the most successful ones among us. Finding the Service Roundtable may be the best thing that has ever happened to my business!"

Rick Rohrbacher
Ahwatukee Air Conditioning
Phoenix, Arizona

"We have been members of The Service Roundtable for just over a year now.
When we joined we had been stuck in a rut for three years in spite of my best efforts. Year to date our volume is up 50%, our net is up 400%, our closing rate is up 70%, per employee revenue is up $45,000.00 and the Service Roundtable is the major factor in this change.
Our marketing has increased and improved, stronger systems and procedures, new incentives that include all employees, more accurate sales tracking and much more that came directly from the Service Roundtable."

Martin Hoover
Empire Heating and Air Conditioning
Decatur, GA

“The information I have received from the Service Roundtable (while a bit overwhelming in volume) has been outstanding."

Vince Hine
Statewide Services
San Antonio, TX

“Let me thank you for organizing the Service Roundtable, it has been a tremendous benefit for us since leaving another contractor group. I especially appreciate the low investment required. Thanks for all the Service Roundtable is doing for our industry!"

Kerry Prudhomme
Acadian Services Inc.
New Iberia, LA

“Service Roundtable is worth its minimal monthly fee in many more ways than one. I am amazed at how much I have benefited. Call me a true believer from the Land Of Enchantment."

Danny G. Fulkerson
Fulkerson Plumbing, Heating, and A/C
Roswell, NM

“The Service Roundtable has the potential to be more than any of the other groups serving this industry. Who would have thought 5 years ago that all of the information we now have available to us here on the Round table would only cost $50 per month? Five years ago people wanted thousands for what we pay $50 a month for now. In fact, others still do."

Roger Costner
Brother Air Heat Inc
Rock Hill, SC

“The Service Roundtable, with the sharing atmosphere, is well worth the investment."

Brian Boykin
Boykin Air Conditioning Services
Sumter, SC

“The life blood of this industry has been and still is the independent business person. With the Roundtable they are in business for their self but not by their self!”

Tom McCart
No Secrets Training Systems

“The Service Roundtable is by far the best investment that a contractor can make in improving their business! Where else can you get access to all these consultants, contractors, products and services for only fifty bucks a month? You could easily justify the entire year`s investment by simply using and implementing the quarterly newsletters!!! The Service Roundtable provides members with instant access to the greatest brain trust in the service business and I highly recommend membership to all of my clients.”

David Holt
Ultimate Service Systems

"I have gotten more out of the marketing from Service Roundtable than I have from the PDL, PHCC, and others. The membership fee has more than paid for itself. Thanks for doing what you and the others do for helping raise the image of Plumbers and the related trades."

Ferrell Johnson
Associated Plumbers Inc.
Little Rock, AR

"I love the Service Roundtable. It is full of ideas, thoughts, tools to help me grow my business. The discussions are interesting. It has a huge bang for the buck. It makes no difference your size, many of the problems facing contractors today are the same. If you want answers to your questions (and sometimes questions for your answers) the Service Roundtable is the only place to be. For $50 bucks a month, you cannot beat the information, the tools and the knowledge. It is a deal!"

Steve Saunders
Tempo Air
Irving, TX
2002 ACCA National Residential Contractor of the Year
2003 Contracting Business National Residential Contractor of the Year

"Winning Contractor of the Year from Contracting Business is a great honor. We could not have placed our company in a position to be considered for such an award had it not been for our involvement in Service Roundtable and the many items we have obtained from our membership. Service Roundtable is without a doubt one of our finest investments in our companies business practices, our people practices and our customer relationships through the marketing information we obtain. The lightning speed with which information can be obtained and traded is vital in keeping up to date with the changing times. Service Roundtable is a winner from the 1st click.....I would hate to come to work with out it !!!!!!!!!!!!!"

Larry Taylor
Air Rite Air Conditioning
Fort Worth, TX
2003 Contracting Business National Residential Contractor of the Year

"I found out years ago that it is much better to get together as a group and learn from each other. It is even better to learn from people that are willing to pass on what years of hard work have taught them. This is what the Service Roundtable is all about. My thanks to all for putting this group together and keeping it up and running."

Carl Hagan
A-1 Plumbing
Salem, OR

"I have throughly enjoyed the Service Rountable and wish I had joined earlier."

Fred Poston
HVAC, Inc.
Bristol, TN

"I want to thank the Service Roundtable for all you have done for my business. I have just completed my best year ever with eleven total employees."

David Allen
Allen's Air Conditioning, Inc.
Tuscumbia, AL

"Our company joined the Service Roundtable in the beginning of the program. We have found it to be a very useful tool in our business. With the additional logins we have, I sent up accounts with my key employees so they can gain knowledge and info from the site. The Service Roundtable has been a real Godsend for us. We only opened our HVAC division a few months before the Service Roundtable's inception. Thanks to the many Pros both at the roundtable and the caliber of the member companies, we have been able to avoid numerous costly pitfalls that we would have otherwise not even seen coming. Although we have always been on the Plumbing side of the business we will also be joining the Service Roundtable for Plumbing. Thank You Service Roundtable! You have surely saved me over ten times what it costs to be a member."

Joe Milligan
Milligan Group LLC
St. Louis, MO

"I asked the members for help on a truck I was having problems with. This truck’s been everywhere local to fix it… nothing. One of the members mentioned what the problem could be. I checked it out and sure enough, the problem is nearly solved...For NO money... I love this place!"

Charles Pankow
Floridian Plumbing, Inc.
Fort Myers, FL

"Thanks to the Service Roundtable our sales DOUBLED in July & August! Even better - our bottom line increased! Service Roundtable is perfect for smaller shops like us - so much information for such a reasonable price."

Penny Hontz
Mid-Cities A/C
Dallas/Ft. Worth

"I have been working with Charlton & Hill, an awesome HVAC, plumbing, roofing, metals company in Lethbridge, Alberta, with their marketing for about 9 months now. They mentioned your service, and I subscribed to it, and I must pass on my compliments. Your articles make sense for more than just trades companies. They are based on sound principles, and good street sense. Congratulations on the job you are doing. Keep up the good work. "

Carmen Toth
President
Adair Advertising

"Thank you so much for your excellent service. I've gotten more out of Service Roundtable than any other organization I've signed up with. I'm learning something new everyday to help our business grow. Excellent work... Keep it up!!!!!!!!"

Darla Gillihan
Clarence Gillihan Air Conditioning
Whitney, Texas

"I guess like my grandfather told me, "Son it's not what you know, Its who you know". The service roundtable everyday is showing what a wise old man my grandpa was. Thank you for all the work you and your staff do. Your promotional ideas we have used have been great."

Kyle Lumsden
Clearview Plumbing & Heating Ltd.
Calgary, AB

"I would like to thank you for the forum and the quality product that you have. You have got a winner and I personally recommend it to any contractor I talk to. The depth and breath of the people contributing is refreshing. I have received a lot of great perspective and direction. Keep up the great job. "

"No contractor can afford to be without the resources of the service roundtable. It creates an unfair competitive advantage."

Matthew Prazenka
Northern Weathermakers Inc

"The roundtable is a great resource. We have recommended it to some of the other contractors in our local ACCA quality mix group. Keep up the good work!"

Bernie Sweeney
Oliver Heating & Cooling
Springfield, PA

"I added our service manager as a sub-account and every week he brings me something from the Service Roundtable to look at. We’re received more from the Service Roundtable than other groups we’ve been in, costing thousands more. I can’t imagine anyone not finding something of value for $50 a month."

Robert C. Ring
MEYER & DEPEW CO., INC.
Kenilworth, NJ

"Thanks for the great service you're providing!

Thomas Gordon
Gordon Air Conditioning & Associates

"The contractors I've referred to the Service Roundtable have come away impressed with the program and really surprised at how economic it is. It would be a bargain at 3 times the price and anyone is passing a great opportunity if they don't get started with this. The Service Roundtable is a terrific value for the HVAC industry, regardless of the company size."

Tom Atchley
Oren Atchley

"Between Comanche Marketing and Service Roundtable I can find myself anytime I get lost and I do not get as lost as I used to. It is easier to pull the chain than push it."

Michael Curtis
Artic Air
Palatka, FL

"I love this service!!!"

Laura Dawson
Best Services, Inc.
Dunedin, FL

I wanted to let you know how pleased I am with Service Roundtable so far. I am just beginning to catch the vision and I am starting to realize the power of what you and your team have created. If Service Roundtable can maintain the current level of value for its membership over time, my only question regarding the future of your organization is, will you make stock or options available? Seriously, you and your team deserve a sincere "atta boy" our great industry needs what you have to offer.

Bryce Johnson
Air Conditioning by Jay
Scottsdale, AZ

I've received info worth triple my investment. I'm getting what I paid for, and then some.

Paul J Senior C.M.
Senior Mechanical Inc.

"I attribute my sales success to the simple fact that I take time to educate the customer. 80 to 90% of my sales are 2 speed/variable speed York products. Ranging from a $7700.00 equipment upgrade to $12,500.00 complete replacement with ductwork. I will have to admit that I've been able to accomplish this by using some of the materials and ideas I've received from the "Service Roundtable". The Service Roundtable has really been a Gold Mine to me. On a sales presentation of this magnitude you better have all the right tools and your ducks in a row. With the Service Roundtable I've been able to accomplish this. Truly my investment into the Service Roundtable has been "pocket change" compared to the gold mine that it is."

Juan Cardona
JC Heating and Cooling

"I just wanted to write and thank you for making Service Roundtable available to contractors like me that want help growing our business."

"Service Roundtable has given me turnkey solutions for all of the marketing things that are on the "things that everyone says you should do" list. The postcards, newsletters, tri-fold brochures, leave behinds, etc., can all be downloaded and they're ready for my name, logo, and postage. It's a very easy to use, professional way of keeping my name in front of my customer with very little effort. Thanks Service Roundtable."

"A great asset, and a true "value" is the instant email access to the top leaders, consultants, and educators in this industry. If I have a question, I can find an answer, right away. What a resource."

"Anyone, like me, that needs help with management, sales, marketing, profitability, growth, or other aspects of their business, should invest in Service Roundtable. (If you don't need help with these things, please join so that you can help the rest of us. :^)"

"Thanks again for giving me such a big return on my little investment."

Steven J. Miles
Jerry Kelly Co.

"This is a wonderful deal & am glad we joined it. A ton of information to incorporate into our business!! Keep up the great work."

Jim Jundt
Minot Plumbing & Heating

"Finally, a valuable resource the small to average size contractor can afford and actually use! The value of material accumulated and stored online in the first month alone has surpassed the cost of a one-year membership to the Service Roundtable. That is, if you equate your time to value. Templates such as direct mail pieces, newsletters, extended warranty and service agreement forms and service agreement sales worksheets are ready for personalization and immediate distribution."

"The NETwork information exchange feature is a pure vein of gold. One no longer has to sift through piles of papers and run endless internet searches trying to get the lowdown on a service or product. Simply ask a question on the NETwork and well thought out answers start streaming in from intelligent and progressive minded members."

David E. Rothacker
AREA51HVAC.COM

"The handout material is top notch. I have several pieces that we've already incorporated into our sales and service ('What is Flat Rate Pricing' and 'When Your Heating System Is Not Worth Fixing' are two that come immediately to mind)."

"Obviously the handouts are a terrific value. Alone they make it worth the $50 a month. The exchange between contractors in the network is something that's hard to put a value on. How much is it worth to talk with other contractors, that aren't competitors about problems, solutions, etc.?"

"Would you want access to professionally produced material at a tiny fraction of its worth? Would you want virtually instant access to a network of HVAC contractors that can offer solutions to your problems?"

"The best $50 I've spent to date."

Steve Scott
Quality Construction
Dryden, New York

"Although it is only one month old, I can already see the difference that Service Roundtable can make in any business."

"It’s like having an invisible board of directors that seem to know 'just what you need' when you need it."

"One of their great assets is Matt Michel. He has the fastest 'write hand' in the industry. Let him know you need something and he pulls it out of his mind and puts it on paper before you even realize he understood what you asked for!"

"If you sign up, get ready! Service Roundtable does not sit still! It does not wait on you to ask what you need. You begin receiving (return on investment) material that is user friendly and ready to put to work as soon as you sign up. I have tried other industry associations that cost more per month than this one costs for a year yet there was no comparison in quality."

"In my opinion, there is no reason for not signing on with this group if you are in the HVAC business."

David Allen
Allen's Air Conditioning, Inc.
Tuscumbia, Alabama

"In my opinion, every contractor, in most any trade should be hooping and hollering about the content of materials that can make their business's hum. If they cannot afford $50.00 per month for a 6 month trial they shouldn't be in business."

"One or two of the many pieces sent out already is worth the price of admission."

Kevin Shaw
Kevin Shaw Plumbing Inc.
Monrovia, California

"When I signed up for the Service Roundtable, I found that in it's embryonic stage, I received more information than I ever received from the other contractor groups and alliances I've joined, at CONSIDERABLY less expense. The Comanche Marketing section that I just received was very good. I have heard Matt previously...very upbeat and pro-active in the HVAC realm..........well worth the price!!"

Edd Olson
Olson Energy
Seattle, WA
ACCA's 2002 Residential Excellence Award Winner

"I love the Service Roundtable. It is full of ideas, thoughts, tools to help me grow my business. The discussions are interesting. It has a huge bang for the buck. It makes no difference your size, many of the problems facing contractors today are the same. If you want answers to your questions (and sometimes questions for your answers) the Service Roundtable is the only place to be. For $50 bucks a month, you cannot beat the information, the tools and the knowledge. It is a deal!"

Steve Saunders
Tempo Air
Irving, TX
2002 ACCA National Residential Contractor of the Year
2003 Contracting Business National Residential Contractor of the Year

"Thank you for all the many valuable business tools I have gotten from Service Roundtable. It’s the best bargain in the business!"

Doc Garner
Central Heat & Air
Cleveland, TN

"Service Roundtable is the DEAL of the HVAC industry! My opinion is especially true if you are not currently connected with any national trade group. However, no matter how advanced your company is, you can quickly learn how other respected and profitable contractors handle similar issues, which pays huge dividends far exceeding the $50 monthly fee. I am constantly amazed at the high caliber of daily participation from contractors spread across the nation and the great info that they share. There is much, much more to the Service Roundtable. The site is filled with ready-to-use sales, marketing, and management tools that are too numerous to name. Helpful to any organization, I don't see how anyone can afford not to be a part of Service Roundtable. Even if you are associated with another trade group, the Service Roundtable is alive and kickin' with tons of pertinent and present day info and material. Why spend the time, money and effort to reinvent the wheel?"

Robert E Wilkos
Peaden Air Conditioning
Panama City, FL

"I have been in this group now for 3 days and I really like what I am seeing. I can already say that the money is well worth it."

Carl Hagan
A-1 Plumbing
Salem OR

"I appreciate all your hard work. The Roundtable has been a blessing for me, my business and my family."

Bill St. Cyr
William St.Cyr P&H
Montpelier, VT

"TOO much good info flows thorough the Service Roundtable to miss out."

Roy Huber
Hill Plumbing & Electric
Sumter, SC

"I tell everyone I meet they should join, except the contractors in my area. I feel I get more from this than from other, more expensive groups I belong to."

Duane Marcy
AirNow
New Hide Park, NY

"The Service Roundtable is by far the best value I have ever seen in the HVAC industry."

Joe Crisara
Big Time Business Development Services

"I really appreciate the service you are doing. Best $50.00 a month I have spent. Saves me reinventing the wheel and I can finally get done those things I have wanted to for years but couldn't find the time to complete."

Vic Edens
Randall Brothers, Inc.
Atlanta, GA

"I have gotten more out of the marketing from Service Roundtable than I have from the PDL, PHCC, and others. The membership fee has more than paid for itself. Thanks for doing what you and the others do for helping raise the image of Plumbers and the related trades."

Ferrell Johnson
Associated Plumbers Inc.
Little Rock, AR