Course Description

Course Description Page
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When

Wednesday, November 17, 2021 
9:00 AM CST - 2:00 PM CST 
to 
Thursday, November 18, 2021
9:00 AM CST - 2:00 PM CST 

Where

This is an online event 
 

 
 

About the Instructors 

John LaPlant has worked in the hvac and plumbing contracting industry for over 50 years. And Vicki LaPlant has over 40 years in the industry. Both have worked with all sizes of contractors and learned the best practices, systems and ideas from the very best. John received the distinguished Servant Leader award from Service Roundtable in 2012. Vicki became a member of the HVAC Hall of Fame sponsored by Contracting Business in 2017. She received the Tom McCart Consultant of the year award in 2013. And is a recipient of the distinguished Servant Leader award from Service Roundtable. After 20 years of owning a consulting and training company specifically focused on the contracting industry, Vicki and John joined Service Nation in 2016 as business coaches and trainers. The ideas and tools that John and Vicki bring are practical and easily applied in the real world of contracting.
 

Contact

Service Nation, Inc. 
8772623341 
alliancesupport@serviceroundtable.com

*ONLINE* November 17 - 18, 2021 - Annual Success Planning


Who this class is for:
While anyone who is interested may attend, the target audience for this class is:

Business Owners, General Managers, Office Managers, CSRs, Production Managers, and Marketing Managers
*This class is a Service Nation Alliance Exclusive - You must be a member to attend.*

What the class will cover:

Creating a Business Plan

Why?...A business plan is a vital management tool that communicates direction and performance levels in business segments and throughout the company.  It is tied directly to brand identity, operational efficiency, talent development, marketing and lead generation, customer service, building business value and the all-important, exit strategy.  Chart a course and it will certainly make a huge difference in forward guidance and results.Even if in uncharted waters at times.It is really simple.Assets must produce revenue whether it is people or capital investment and the business plan orchestrates the movement.

How?...A two-day workshop application of planning tools including software, discussion ideas, contingencies, 500+ actionable items geared to "move the needle" , and KPI drill-downs to every level of the company and every position on the organization chart.

What?...Each company tackles the challenges of their own business model and their requirements for success.  Priorities need to be set and costs/capital needs evaluated.  It is much more than a budget; the heart of the business plan is establishing action items and designating responsibility.

Who?...this two-day event is for owners, general managers, bookkeepers, leadership team members and key employees.

Outcome...a workable, simple, easy-to-use document that becomes a part of everyday decision making to achieve both short term and long term goals.

So, take control, do not wait for the weather for profits, create margin acceleration, be a leader---help others believe in their abilities to go farther than imagined, build a winning team, and redefine the culture of the organization...it is contagious...and less than 10% of the companies in our industry do a respectable job of formal business planning!!!

What you need to bring:
Attendees will need to access this online training course from a laptop or tablet. 

User Cancellation Policy

Free Classes (Service Nation Alliance Members ONLY)
No fee if notified at least 10 business days prior to event.

$499 fee per registrant if notified less than 10 days prior to event, or if registrants don't attend.

Paid Classes
100% refund if notified at least 10 business days prior to event. 
No refunds if canceled less than 10 days prior to event, or if registrants do not attend.

To cancel attendance for any training event, call 877-262-3341 or send an email to success@serviceroundtable.com with course title, start date, and registrant's names.



Service Nation Class Cancellation Policy:

On occasion, due to unforseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.

One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, SNA reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.

In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.