techcommunication1_regpage_rev12.3

When

Thursday, January 13th, 2022 
9:00 AM CST - 4:00 PM CST 
to 
Friday, January 14th, 2022
9:00 AM CST - 4:00 PM CST 



Where

Service Nation Headquarters 
750 Canyon Dr. Ste 230
Coppell,TX 75019
US
 

Driving Directions 

About the Instructor(s)

JoeCunningham_RoundHeadshot

Joe Cunningham, founder of The Technical Art Center, was one of the industry's first Million Dollar Men, singlehandedly selling in excess of one million dollars worth of HVAC equipment per year in the highly competitive Houston, Texas market in the 1980's.
 
 

Accommodations

Discounted rates are available for attendees at Hyatt Place Dallas/Grapevine.

In addition to a comfortable room, Hyatt offers: 

-Transportation to and from Service Nation Headquarters
-Complimentary Daily Continental Breakfast 


Please check your registration confirmation email for the link to reserve your room.

If you still need help, please email sntraining@servicenation.com or call 469-293-8820 

For questions about this event, contact:


Service Nation, Inc. 
sntraining@servicenation.com
or call 469-293-8820

Whether you're a veteran or a rookie, Technician Communication Skills is the perfect tool for companies looking to train their staff to push the company to even greater heights.

Joe Cunningham will inspire your technicians and plumbers by making them more comfortable selling those big ticket items that really separate the big companies from the ones just treading water.

Technician Communication Skills pairs with it's counterpart course,
Systems for Success on January 11th and 12th

While it is not required, register your technicians or plumbers for this session and your managers for Systems for Success! Throughout the course your managers will discover effective techniques to motivate coworkers to perform better based on the principles taught during this session. 


Key Takeaways:
  • Dramatically increase average service ticket
  • Virtually eliminate all profit stealing call-backs
  • Generate hundreds upon hundreds of high quality replacement leads with virtually no cash outlay!



Who should attend this course?
While anyone who is interested may attend this course, the target audience is:
  • Owner/CEO/President
  • General Manager, Sales Manager, Service Manager, Office Manaager 
  • Dispatchers
What you need to bring:
  • It is always useful to bring a laptop or tablet with you to a training course.
  • A workbook will be supplied by the trainer for this course. 
  • A catered lunch will be available for attendees for each day of the course. 


Cancellation Policies: 

Service Nation Alliance 
Service Nation Alliance members may attend training classes free of charge. Please notify us at least 10 days prior to an event if you are unable to attend. If notified less than 10 days prior to an event or if registrants don't attend the event, a $499 cancellation fee may apply. 

Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members 
If you have paid to attend a training course, please notify us at least 10 days prior to an event if you are unable to attend for a 100% refund of your registraiton fee. If notified less than 10 days prior to an event or if registrants don't attend the event, a $499 cancellation fee may apply. 

To cancel attendance for any training event, call 877-262-3341 or send an email to sntraining@servicenation.com including the course title, start date, and the registrant's first and last name.


Class Cancellation Policy
On occasion, due to unforseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.

One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, Service Nation, Inc. reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.

In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.