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When
Wednesday, November 1, 20239:00 AM CST - 4:00 PM CST
Where
This is an online eventAbout the Instructor(s)
Power Selling Pros exist to serve the service-minded contractor. To win more moments is to do what's right over what's easy and what benefits all over what benefits only yourself.
Visit the Power Selling Pros Roundtable Rewards Page
Trainer: Stephen Dale
Stephen Dale is a passionate leader in the Home Services Industry with over 20 years of experience as an operations manager of the home services industry. He is a national speaker, trainer, and success coach for the trades and helps different organizations, business owners, and companies thrive through his classes and workshops. He has been a coach and trainer with Power Selling Pros for over seven years now working with hundreds of companies and many vendors during his tenure.
Visit the Power Selling Pros Roundtable Rewards Page
Trainer: Stephen Dale
Stephen Dale is a passionate leader in the Home Services Industry with over 20 years of experience as an operations manager of the home services industry. He is a national speaker, trainer, and success coach for the trades and helps different organizations, business owners, and companies thrive through his classes and workshops. He has been a coach and trainer with Power Selling Pros for over seven years now working with hundreds of companies and many vendors during his tenure.
For questions about this event, contact:
Service Nation, Inc.
sntraining@servicenation.com
or call 469-293-8820
It's no longer enough to "do the job" the customer hired you for. You have to WOW them.
You have to build a relationship of understanding, empathy and generosity. If you don't, they'll give their loyalty to someone else.You have to serve at the highest level possible.
You have to build a relationship of understanding, empathy and generosity. If you don't, they'll give their loyalty to someone else.You have to serve at the highest level possible.
In this dynamic course led by Power Selling Pros, you will learn a proven call handling process that will empower you to WOW more customers, overcome price objections and work with difficult customers. These techniques work for both inbound and outbound calls!
Key Takeaways:
- How to Book Every Call
- How to WOW Every Customer
- How to Overcome Pricing Objections
- How to Deal with Difficult Customers
Who should attend this course?
While anyone who is interested may attend this course, the target audience is:
- Office Manaager
- Customer Service Representatives
What you need to bring:
- Attendees must access this online workshop from a computer.
- In addition, please bring a great attitude!
- If necessary, the trainer will provide tools and templates to the attendees via email (sent to the email address registered) the business day prior to the start of the workshop.