When
Tuesday, March 7th, 20229:00 AM CST - 4:00 PM CST
to
Wednesday, March 8th, 2022
9:00 AM CST - 4:00 PM CST
Where
Service Nation Headquarters750 Canyon Dr. Ste 230
Coppell,TX 75019
US
About the Instructor(s)
Gray Wolf Strategies was created with one singular goal in mind, to maximize the ROI of our clients by assisting them in three main verticals. We believe that high-level business strategy, talent acquisition and customer acquisition are the cornerstones of every great business.
The founders are committed to training its Wolf Pack members in all the areas required for their business to thrive. We believe with a strong strategy, careful planning, a sense of urgency, and an unwillingness to give up; you can lead your pack more effectively. Together with Grey Wolf Strategies, your largest goals become attainable.
Trainer: Shawn Henson
Shawn Henson, Mr. 10-4 himself and co-founder of Your Home Services (later rebranded as Integrity Home Solutions), brings more than 20 years of experience in trades-related services. His expertise in sales, marketing, customer service, management, and operations is what allowed him to grow his home service company from $0 to $10 million in just four years. Shawn is the rarest of company owners in the trades industry as he does not come from a technical background. In fact, it was his business acumen that gave him the edge over his competition. In 2021, at the conclusion of his fourth year in business, Shawn successfully sold to a private equity firm. At the time of his exit, Integrity Home Solutions had 33 trucks (Plumbing and HVAC) on the road and approximately 50 employees.
As Co-Founder of Gray Wolf Strategies, Shawn has now decided to dedicate his time and efforts to helping home service businesses grow. He's steadfast in showing owners how to get out of a truck and stop turning the wrench.
Accommodations
Discounted rates are available for attendees at Hyatt Place Dallas/Grapevine.
In addition to a comfortable room, Hyatt offers:
-Transportation to and from Service Nation Headquarters-Complimentary Daily Continental Breakfast
Please check your registration confirmation email for the link to reserve your room.
If you still need help, please email sntraining@servicenation.com or call 469.968.5918.
For questions about this event, contact:
Service Nation, Inc.
sntraining@servicenation.com
or call 469-293-8820
This 2 day course will educate your plumbers on how to maximize every opportunity throughout the journey of a service call!
- The cost to aquire a new customer
- The proper steps of a service sall
- Setting the agenda with your customer
- How to gain permission and complete a whole house plumbing evaluation every time
- How to overcome objections
- Setting and completing proper follow-ups
- Sales Manager
- Service Manager
- Technical Field Staff
- It is always useful to bring a laptop or tablet with you to a training course.
- A catered lunch will be available for attendees for each day of the course.
Cancellation and No Show Policies:
Late Cancellation
Service Nation Alliance
Service Nation Alliance members may attend standard training courses at no charge. If you are unable to attend a training course, please notify us at least 7 days prior to an event. If notified less than 7 days prior to an event, a $199 late cancellation fee will apply.
Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members
If you have paid to attend a training course, please notify us at least 7 days prior to an event if you are unable to attend for a 100% refund of your registration fee. If notified less than 7 days prior to an event, a $199 late cancellation fee will apply.
No Show
Service Nation Alliance
If you are registered for this event and do not attend a $299 no show fee will apply.
Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members
If you are registered for this event and do not attend a $299 no show fee will apply.
To cancel attendance for any training event, call 469-293-8820 or send an email to sntraining@servicenation.com including the course title, start date, and the registrant's first and last name.
Class Cancellation Policy
On occasion, due to unforeseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.
One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, Service Nation, Inc. reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.
In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.