oppmanager july 23

 


When

Tuesday, July 25th, 2023 
9:00 AM CST - 4:00 PM CST 
to 
Wednesday, July 26th, 2023
9:00 AM CST - 4:00 PM CST 



Where

Service Nation Headquarters 
750 Canyon Dr. Ste 230
Coppell,TX 75019
US


About the Instructor(s)

Go Time Success Group Logo
Go Time Success Group offers business consulting, coaching, and technician training services. Our mission is simple: to empower business owners, managers, and technicians to learn, take action, and make a difference in their companies, families, and communities. Our team's detailed knowledge of business and trade along with decades of combined teaching and training experience empowers your team with the knowledge and skills necessary for long-term growth.


Visit the Go Time Success Group Roundtable Rewards Page 


Trainer: Kirsten Weeks
Kirsten Weeks Headshot

 

Accommodations

Discounted rates are available for attendees at Hyatt Place Dallas/Grapevine.

In addition to a comfortable room, Hyatt offers: 

-Transportation to and from Service Nation Headquarters
-Complimentary Daily Continental Breakfast 


Please check your registration confirmation email for the link to reserve your room.

If you still need help, please email sntraining@servicenation.com or call 469-293-8820 

For questions about this event, contact:


Service Nation, Inc. 
sntraining@servicenation.com
or call 469-293-8820


Take the time to combine excellent customer service with great technician connection.

In this Opportunity Manager training course your team will learn how to create a trusting, long-term relationship with your customers while also amping up your technician's average ticket and overall success.

Attendees will learn how to become a true Opportunity Manager for every single call, not just getting a summary before and after the fact. 

Key Takeaways:
  • Create a unique customer experience 
  • Build a bond with your technicians where they lean on you for success 
  • Amp up culture within the company 
  • Set and crush your goals as a team
Who should attend this course?
While anyone who is interested may attend this course, the target audience is: 
  • General Manager, Sales Manager, Service Manager, Office Manaager 
  • Customer Service Representatives
What you need to bring:
  • It is always useful to bring a laptop or tablet with you to a training course.
  • A catered lunch will be available for attendees for each day of the course. 

Cancellation and No Show Policies: 

Late Cancellation
Service Nation Alliance
Service Nation Alliance members may attend standard training courses at no charge. If you are unable to attend a training course, please notify us at least 7 days prior to an event. If notified less than 7 days prior to an event, a $199 late cancellation fee will apply. 

Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members 
If you have paid to attend a training course, please notify us at least 7 days prior to an event if you are unable to attend for a 100% refund of your registration fee. If notified less than 7 days prior to an event, a $199 late cancellation fee will apply. 

No Show
Service Nation Alliance
If you are registered for this event and do not attend a $299 no show fee will apply.

Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members 
If you are registered for this event and do not attend a $299 no show fee will apply.

To cancel attendance for any training event, call 469-293-8820 or send an email to sntraining@servicenation.com including the course title, start date, and the registrant's first and last name.

Class Cancellation Policy
On occasion, due to unforeseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.


One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, Service Nation, Inc. reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.

In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.