When
Thursday, March 30th, 20239:00 AM CST - 4:00 PM CST
to
Friday, March 31st, 2023
9:00 AM CST - 4:00 PM CST
Where
Service Nation Headquarters750 Canyon Dr. Ste 230
Coppell,TX 75019
US
About the Instructor(s)
Jim Hinshaw has been in the industry for over 5 decades, worked all parts, from manufacturer rep to distributor, including being president of a mechanical contractor and two residential service contractors. in 1999 he started his own consulting business, joined Service Roundtable in 2020, named VP of Vertical Markets in 2022.
Accommodations
Discounted rates are available for attendees at Hyatt Place Dallas/Grapevine.
In addition to a comfortable room, Hyatt offers:
-Transportation to and from Service Nation Headquarters-Complimentary Daily Continental Breakfast
Please check your registration confirmation email for the link to reserve your room.
If you still need help, please email sntraining@servicenation.com or call 469-293-8820
For questions about this event, contact:
Service Nation, Inc.
sntraining@servicenation.com
or call 469-293-8820
(Hint, people buy emotionally, then justify with logic.)
Jim Hinshaw will share how to find out what is important to the homeowner, using a questioning process. He'll show how the customer can't obtain the "perfect comfort" solution anywhere else, it is your unique package.
Jim will share the typical objections found in today's marketplace, and how to successfully handle them.
Then he'll be sharing tools to help sell systems even when the customer can buy our products online, sometimes at less than we can!
- How our industry has changed, how sales has to change.
- How people buy today. (hint: they buy emotionally, justify it with logic later)
- How you can connect emotionally with homeowner fast.
- What are some tools that can help you discover the pain, the opportunities
- in the home.
- What are the four typical objections we see in the marketplace and how to
- handle them.
- Owner/CEO/President
- Sales Manager
- Comfort Advisors/Sales Reps
- Technical Field Staff
In addition, please bring average close rate, avg sale for both marketed leads and tech turnovers, as well as a list of objections you hear.
A catered lunch will be available for attendees for each day of the course.
Cancellation and No Show Policies:
Late Cancellation
Service Nation Alliance
Service Nation Alliance members may attend standard training courses at no charge. If you are unable to attend a training course, please notify us at least 7 days prior to an event. If notified less than 7 days prior to an event, a $199 late cancellation fee will apply.
Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members
If you have paid to attend a training course, please notify us at least 7 days prior to an event if you are unable to attend for a 100% refund of your registration fee. If notified less than 7 days prior to an event, a $199 late cancellation fee will apply.
No Show
Service Nation Alliance
If you are registered for this event and do not attend a $299 no show fee will apply.
Retail Contractor Coalition, Service Roundtable, Associate, and Non-Members
If you are registered for this event and do not attend a $299 no show fee will apply.
To cancel attendance for any training event, call 469-293-8820 or send an email to sntraining@servicenation.com including the course title, start date, and the registrant's first and last name.
Class Cancellation Policy
On occasion, due to unforeseen circumstances, or for circumstances beyond our control, a class may have to be cancelled. We will avoid these cancellations if at all possible.
One of the causes of a cancelled class may be low enrollment. If a class does not meet the minimum enrollment (can differ by class and circumstance) by two weeks prior to the start date, Service Nation, Inc. reserves the right to cancel or reschedule the class. You can help prevent this situation by enrolling in classes early.
In the event of a cancellation, you will be notified of the cancellation, and any funds paid will be refunded.