Jim Hinshaw has been in the industry for over 5 decades, worked all parts, from manufacturer rep to distributor, including being president of a mechanical contractor and two residential service contractors. in 1999 he started his own consulting business, joined Service Roundtable in 2020, named VP of Vertical Markets in 2022.
Learn how comfort is sold today!
(Hint, people buy emotionally, then justify with logic.)
Jim Hinshaw will share how to find out what is important to the homeowner, using a questioning process. He'll show how the customer can't obtain the "perfect comfort" solution anywhere else, it is your unique package.
Jim will share the typical objections found in today's marketplace, and how to successfully handle them.
Then he'll be sharing tools to help sell systems even when the customer can buy our products online, sometimes at less than we can!