3 Hour NOLA Highlights Bus Tour
(Pre-registration Required)

3:00 PM
2 Hour Haunted Walking Tour
(Pre-registration Required)


5PM – 6:30PM

Happy Hour at the Westin

A great meeting place for those participating in Advisory Board Dinners!


Includes breakfast, keynote , lunch, and OKR Workshop. Events from 8:30AM–4PM are exclusively for members of the Service Nation Alliance.

  • 9:30AM–10:45AM
Mike Abrashoff

It's Your Ship: Achieving Breakthrough Performance (exclusive)

Bob Viering

Alliance Programs Update, Awards (exclusive)


Ryan Lowe

Get Off Your Attitude and Make it Happen!

Matt Feierstein

OKR Workshop (exclusive)

Product Showcase

Includes drinks and heavy appetizers. See Showcase tab for Product Showcase participants.

  • Party at Houses of Blues Parish Room

    Located in the historic French Quarter, and within walking distance from the Westin, this unique venue is bursting with soul and a lot of rock and roll. Enjoy drinks, live music, and unique food offerings all with a southern flair. Modeled after a cathedral in Essex, England, the Parish Room features an ornately decorated bar, stained glass, hand painted murals, and outlining panels that were commissioned to depict interpretations of the seven deadly sins.

    This event is generously sponsored by Lennox International and ServiceTitan.


    • Keynote: Roy Spence

      The Power of Purpose in Business and LIfe

    • Breakout 1

      Option 1: Dan Antonelli / Kickcharge Creative
      Unleash the Power of Your Brand: Boost Your Image & Bottom Line | Terrace Room

      Option 2: Brigham Dickinson / Power Selling Pros
      Stop Leaving Millions on the Kitchen Table — Start Giving Homeowners a Better Buying Experience | Crescent Ballroom

      Option 3: Michelle Hogan / One Biotechnology
      Who is your Customer and What Do They Want? | River Room

    • Product Showcase

      Includes drinks and dessert. See Showcase tab for Product Showcase participants.

    • Breakout 2

      Option 1: Rodney Koop / The New Flat Rate
      Grow in the Off Season | Terrace Room

      Option 2: Mike Morosi / Contractor 20/20
      27 tactics to achieve 7 goals | Crescent Ballroom

      Option 3: Tracie Harper / Daffan Mechanical
      Break the Mold and Raise the Sales Ceiling; Women make the best HVAC salespeople...and I am the proof! | River Room

    • Breakout 3

      Option 1: Vahe Kuzoyan / Service Titan
      Is the Internet Of Things the New Service Agreement? | Terrace Room

      Option 2: Josh Nelson / Plumbing & HVAC SEO
      How to TRIPLE Your Sales by Getting Your Internet Marketing Right | Crescent Ballroom

      Option 3: Luke Hanson / CompanyCam
      Lessons from a High-Growth Tech Start-Up to Ignite Your Service Business | River Room

    • World War II Museum Event

      The National WWII Museum features immersive exhibits, multimedia experiences, and an expansive collection of artifacts and first-person oral histories, taking visitors inside the story of the war that changed the world.

      This event is generously sponsored by Goodman Manufacturing, FieldEdge, Profit Rhino, Sartan Tool, Online-Access, and the Joseph Groh Foundation.

      Buses provided from the Westin.


    Consultants' Roundtable
    • Frank Besednjak
    • Joe Cunningham
    • Brandon Jacob
    • John LaPlant
    • Vicki LaPlant
    • Steve Miles
    • Ed O'Connell
    • Tom Piscitelli
    • Angie Snow
    • Ben Stark
    • Edgar Warriner


    Schedule and speakers subject to change.